Help

Yes, and it is the best thing to search with. Paste it into the search box — spaces and dashes do not matter. We match against the code the manufacturer uses and every cross reference a seller has entered, so a code from one brand finds the part under another.

Pick the car from the three dropdowns and type the part in your own words. If the words do not resolve to something we know, we show you the category tree for that exact car rather than an empty results page — you can find the part by pointing at it.

No. Ask every dismantler who works on that make: there is a request form on the empty results page, and it goes to every shop with that brand in their specialisation. They answer with a price and a condition, and you are told either way — including when nobody has it, which is also an answer.

For some parts, everything. A listing that fits both says so and appears in either filter. A listing marked for one side only is excluded from the other. If a seller has not said, the part appears in both — we would rather show you something to ask about than hide it.

Yes, and that is the point of the site. Your basket can hold parts from any number of shops. It becomes one delivery, one delivery charge and one payment — we collect from each shop and bring everything to you together.

AED 25.00 per order, free once the parts come to AED 500.00 or more, in Dubai and Sharjah. Elsewhere in the UAE we deliver and quote the cost — the order shows price on request until we have. More on delivery.

Not when you order. We ask the shop first, and only once they confirm they have the part does payment happen — at the door for cash, or by link or transfer before we collect. More on payment.

A used part is one physical object. Each listing is that one part, so it can only be in your basket once. If you need two, they are two different listings — often from two different shops.

Every order has a thread under My orders, and we write to it at each step. You get the same messages on WhatsApp. There is nothing to answer — it is us keeping you told.

Not indefinitely. We chase them, and if there is still no answer the order is cancelled automatically and you are told. You are not left waiting on somebody else's silence, and nothing was charged.

Yes, up until the driver has collected the part. After that it is a delivery in progress — you can still refuse it at the door and pay nothing.

Refuse it at the door and pay nothing. If you have already accepted it, raise it on the order and we deal with the shop. More on returns.

No. Search, prices, sellers and the whole catalogue are public. You need an account to order, to ask every dismantler for something, and to see your orders.

That is fine. Choose Private when you register. It changes what goes on the invoice and nothing else — same catalogue, same prices, same delivery.

Add your company name, TRN and trade licence under My profile. They appear on invoices issued from then on. Unlike a seller's, they are never used to verify your account.